Privacy Policy

Effective Date: August 05, 2026

Welcome to Mona Silver. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through third-party payment gateways)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Pages

  • Referral URLs

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify payments

  • Communicate order updates

  • Respond to customer inquiries

  • Improve our website and services

  • Personalize your shopping experience

  • Detect fraudulent or unauthorized activity

  • Comply with legal obligations

  • Send promotional emails or offers (only where permitted or with your consent)

3. Payment Security

We do not store your complete debit card, credit card, UPI, or banking information.

All online payments are processed through secure and trusted third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Provide a better browsing experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment gateway providers

  • Shipping and courier partners

  • Website hosting providers

  • Analytics service providers

  • Customer support providers

  • Government or legal authorities when required by law

These service providers are only permitted to use your information to perform services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal, accounting, and tax obligations

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before sharing any personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mona Silver

Email: contact@monasilver.in

Phone: 9769316182

Business Address: Mumbai, Maharashtra, India.

Thank you for trusting Mona Silver. We value your privacy and are committed to protecting your personal information while providing you with a safe and enjoyable shopping experience.